I have to open a savings account at BIMB (I think it stands for Bank Islam Malaysia Berhad?) at KK and then claiming the debit card at the BIMB branch in Sandakan (I'll write about that later). It was VERY embarrassing on both occasions.
When I was at the KK BIMB, we had to line up at the front desk. There were so many people and I don't see a proper line so we had to fight our way to get the desk lady's attention. My dad then told her that I need to open a new bank account.
"Surat tawaran dan IC" she said. So I passed my documents to my dad because I was far at the back of the crowd.
When we were waiting for the form, the lady then asked "Where's the 20 year old?"
I raised my hand but the lady looked at my younger sister instead. She's fifteen and 162cm and an athlete. When the lady FINALLY saw me (Remember, we were in the middle of a crowd), she was like "Masyallah" or something like that, "Kau pula ni yang kakak" I AM the 20 year old, lady.
ME.
Yes, I am only 148cm tall but in this country, it's THE average height for 20 year old girls. Maybe. At least in Sabah. I've seen shorter and more petite than me, people! Don't act so surprised. I'm talking to you, lady at the front desk T~T
I keep pestering the lady at the desk (Operation Manager??Operation Officer?) on filling the form for opening a savings account .___. I am so thankful and happy that she is very patient and friendly because I looked like a total blurred nincompoop. And when my number was announced (The TV screen said I must go to Counter 4), I cannot even see the counters anywhere! My dad and two younger sisters were all,
"What dehell are you standing there for, GO!!"
"It's your number, pigi la!"
"GABBY!"
And I was like, "Where's the counter? What? Where am I suppose to go?" *Blur mode activated*
They were so noisy they didn't even (hear) listen to me...
People started to stare... I noticed one auntie with a quite impressively stylish tudung and her expression was very similar to this:
I felt my ears getting warm. It means I'm embarrassed. After a few seconds, to my relief, the lady at the desk told me to "Masuk the right hallway then go inside". I dragged my younger sister to accompany me on my walk of shame to my final destination: Counter number 4.
So I found out the counters were placed BEHIND a funking funky wall. It was VERY hidden. You wouldn't even KNOW it was there unless someone told you. It was weird. The lady at the desk, the ATM machines, the tables for filling out the forms, the security guard, the TV screen for showing our numbers and counter numbers are all at the front and visible to the naked eye. But suddenly, the counters were at the back? Blocked by a wall. And the hallway was dark and I don't remember seeing any signboards that say, "THIS WAY TO THE COUNTERS"
When I gave all the documents and my ticket number to the lady in Counter 4, she started reading the papers I gave her like she's trying to solve a very perplexing matrix equation.
Several thoughts rushed through my mind.
"Am I at the wrong counter? No, TV screen said it's Counter 4. Am I too late? No, I arrived on time. TV screen still said that my number goes to Counter 4. Then why is she frowning like that? Oh no, maybe I didn't fill the forms correctly. But the lady at the desk said it's all good. WHY IS SHE FROWNING?!"
"Adik, itu orang kat kaunter depan sana suruh pegi sini ye?" she said to me with a worried look. I tried my best writing down her Semenanjung accent :'D she sounds posh btw.
"Iya" I answered with my Sabahan accent.
"Dia ada cakap Biometric?" she asked again, or at least that's what I remembered. I was thinking, what is all this biometric hullabaloo shiitake?
"Uh, dia ada tulis tu di belakang kertas sana," I explained. I succeeded in preventing my voice from getting cracked.
Her friend at the next counter then showed her my ticket number and the lady was all, "Astagfirullah" and all other things (I don't even know how to spell it), "Sorry, sorry!"
Being the laid-back patient young lady that I am (in public), I just laughed and smiled at her for making me worry so much about nothing. "Oh, tidak apa juga ma'am" :))))))) My heart was beating fast and my knees were starting to buckle but I managed to keep a smiling face anyway because I'm good at stuff like that.
After a few minutes, she told me to hand the documents back to the lady at the desk and tell the lady to say "Everything is already done". I said thanks then gave my documents to the desk lady. Then the desk lady gave me the Deposit Marketing Executive's number and told me to Whatsapp this person after three days to verify whether my account has been validated or something like that.
I said thanks and we got out of that huge building as fast as we can to prevent any more embarrassments from happening.
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